Monday, November 24, 2008
Can't Accept The New Zune Terms of Service? Here's How To Fix That
Posted by Jason Dunn in "Zune Software" @ 03:52 PM
When you try to log into your Zune account on the desktop, that's what you see after Microsoft released the 3.1 update - you'll see that even if you're running the 3.0 software. If you click the Terms of Service (TOS) button, you're supposed to be taken to a Web page where you can view and accept the new TOS. When I clicked that button though, here's what I saw:
So guess what that meant? I couldn't log into the Zune software with my proper Canadian Passport profile, couldn't track my plays, etc. Baffled, I reached out to a contact on the Zune team and after he connected me with a support person who gave me some suggestions, I solved it: the problem, I believe, is that I have Firefox 3.0.4 installed, and because I'm Canadian I have the British English version installed - which means that my browser reports en-GB (English-Great Britain) as part of the user agent string. I think the Zune server is detecting that and blocking me, even though there's no good reason to do so. Read more...
